7-day hassle-free return policy on eligible items.
7 Days
Return window from delivery date
Free
Return shipping for defective items
5–7 Days
Refund processing time
Initiate Return
Log in to your account → Orders → select order → "Request Return". Or email returns@sarisvy.com with your order number.
Pack Securely
Pack the item in its original box or a secure equivalent. Include your order number inside the package.
Ship Back
For defective/wrong items, we'll arrange a free pickup. For other returns, ship to our warehouse address provided in the return confirmation email.
Inspection & Refund
Once received, we inspect within 2–3 business days. Approved refunds are processed to your original payment method within 5–7 business days.
We offer exchanges for size issues or defective items within 7 days of delivery. The first exchange is free (we cover return shipping and re-delivery). To request an exchange, follow the same return process and select "Exchange" as the reason.
If the item you want to exchange for is out of stock, we'll offer a full refund or store credit.
| Payment Method | Refund Time |
|---|---|
| Credit / Debit Card | 5–7 business days |
| UPI / Net Banking | 3–5 business days |
| PayPal / Stripe | 5–10 business days |
| Store Credit / Gift Card | Instant |
Questions about your return? Contact our support team or email returns@sarisvy.com.